Terms and conditions

PRIVATE HIKES
Requests for private hikes have to be made in advance by email: post@bfl.no and will be responded as soon as possible. After the consent of the guest, a link to the payment of the tour will be enclosed in the email. The booked tour must be paid within 48 hours otherwise the reservation will be canceled.

Reservation without payment is not possible. Therefore we recommend purchasing the tickets online on our homepage.

CANCELLATION
Day hikes:
Customers will receive a full refund or credit with a minimum 2 weeks notice of cancellation. 2-1 weeks in advance you will be charged 50%, less than 1 week in advance will be charged 75% and 3 days in advance will receive no refund. No-shows will be charged the full price.
All of our deadlines are also valid in case of illness or accident and they are identical with the cancellation rules. Travel insurance is therefore highly recommended!

Start time – Meeting point
If the customer does not appear at the specified time in the program or at the right meeting point, the person has no right to any compensation for the tour fee.

SAFETY DECLARATION
Mountaineering – glacier hiking/ice climbing as well – is a risk sport. Your safety is of our utmost concern. Hardanger Breføring minimizes the risk through our well trained and experienced guides and instructors. Customers must sign a declaration form of responsibility when the course/trip commences. The undersigned participates on his own responsibility and Hardanger Breføring or the guide/instructor shall not be liable for any personal injuries and damages arising on this guided glacier hike/climb.

We do not refund any tickets if participants don’t meet or interrupt the tour or course.
Guests who are not fit to the physical requirements can be excluded from the tour by our guides or sent in a more simple tour without any right to compensation.

As far as possible, Hardanger Breføring will strive to carry out the specified trips in accordance with the program. If necessary, however, we reserve the right to change the program. Such changes will not affect prices.

CUSTOMER LIABILITY
It is up to the customer to decide whether he/she meets the demands that the trip/course specifies. The customer is obliged to have the required equipment specified in the trip description and to comply with the advice of the guide/instructor. Should this not occur, the customer can be excluded from participation without the right to demand compensation.

The customer accepts full responsibility for his/her safety on all our activities. Hardanger Breføring does not accept responsibility for accidents or injuries which may arise in conjunction with one of our trips/courses.

FORCE MAJEURE
In the event of situations out of Hardanger Breførings control such as fire, natural catastrophes, etc, Hardanger Breføring reserves the right to cancel any agreement and accepts no legal liability for claims of damage, personal loss or injury.

THE CUSTOMER IS RESPONSIBLE FOR HIS/HER OWN TRAVEL INSURANC IN CASE OF INJURY OR ILLNESS